5# Management Concepts : Dharma – The Absolute Duty

Dharma is the term with multiple meanings in the Hindu,Buddhist,Sikh and Jain philosophy. It is a central concept of the way of living.

Dharma translates into the duty, law, righteousness, rights, conducts, order, model or virtues. Dharma in a simple way can be described as personal righteous duty.

For example, Earning for family is a Dharma of family head. Working in the interest of the employer is the Dharma of an employee.

In more details, Dharma is moral responsibility of the person in the context of the society he/she is living in. For an example, An employee sees his employer earning out the profit by anti-social or anti-national ways. It is employee’s Dharma to educate or stop the company’s decision makers about their acts affecting their social and national responsibilities. another one ,

The nation’s Dharma is to protect their citizens and prosper but not in the cost of others’ sovereignty, environment and other resources.

So Dharma’s definition vary for person to person and it is complex however the one, who is conscious about the world,nation,society,family,environment and shared resources, shouldn’t have problem to distinguish the absolute Dharma from relative Dharma.There will be always relative Dharmas in your way while you will be thinking of the absolute Dharma.

When the person who put his/her self-interest before the general interest and affecting overall population is called relative Dharma, Absolute Dharma bent for self-interest is called relative Dharma. For example, A thief steals to feed his/her family. It is his/her Dharma to feed his/her family but not by the cost of anybody’s resources via wrong ways. The absolute Dharma is to feed one’s family but it shouldn’t be by wrong ways.

How to check your Dharma?

Think of Universe First then World then Nation then State then Community then Family then lastly Yourself. It may give you more clear direction to choose your absolute Dharma.

I hope you all will pick your absolute Dharma for yours and whole universe’s betterment.

If you like this article please feel free to give me feedback for my self-improvement.

4# Management Tactics: Indian Street Shop Businesses

In almost every business, the regular customers and their loyalty is a major motivational factor in longer terms. In India during 1990s, I have noticed some of the small amateur street vendors followed some management tactics unknowingly to run their businesses successfully which are modern management theories.

Particularly Indian small towns today and 20 years back, the local street shop businessmen always made me wonder for their ” earning enough ” street shop businesses.They were doing good 10-20 years back in cut-throat competition.

Now I could analyse the few common tactics and business policies they were using to keep their customer loyal and happy.

  1. Attitude of  “Customer is God “: I have seen motto or attitude in small shops ” Grahak Bhagvan Hain/Chhe ” literally means “Customer is God” which resembles current day sales management theory of “Customer is Always Right”. This attitude always lead to best customer service and providing what customer wants not what you want to sell. In the shops all customers felt special and satisfied one-on-one customer service. The kids were given a seat and sometimes free chocolates while mother was shopping so kids wont get irritated and mother can take a bit longer time to shop.
  2. Close and longer term relationship with customers : The grocery or vegetables were used to be home delivered by the vendors if you couldn’t go to the shop during monsoon season or any other reason.As a regular customer the vendors also remembered you and in case you didn’t have money to pay him starightaway the vendors still let you go with the stuff you wanted with the condition of pay them back in month or two time.This approach is similar to the today’s supermarkets who runs customer credit cards and loyalti programs if regular customer won’t be able to pay on the spot in some cases.
  3. Thin profit margin with high turn over : This is one of the main businesss tactics common in southeast Asia and Indian subcontinents. Due to lower profit margin and wholesale buying overall price were low and everybody could afford it. It was noticed that who were well above average in affordability would have bought more because it was cheaper so turn over went up due to high consumption.This approach is analogous to today’s supermarket’s sales tactics….lower the price higher the turn over.
  4. Local advertisements : Local events and festivals were sponsored by these vendors to promote their products especially food industry. The “opening of the shop” ceremony used to be completely free food event so all invited guests could come and have a feel of their food. Some of the successful businessmen who had a food chain in the town used to keep side dishes free upon buying a main dish to pull out the crowd to promote their new venture for a year or so.In other product shops upon “opening ceremony” free food event was used to be there but people would buy their other products as a curtesy on the day of opening. Current days I find many bakeries and other companies keep product promotions but not entirely free though.

There may many more points to be discussed about these business tactics.

I still wonder how businessmen were using modern era management theories in their businesses in 10-20 years back. I believe this is just a complete cycle of knowledge transfer  .The old theories get researched and polished to suite new era demands and they are generally showcased as modern theories.

Thanks for reading this blog..

I would like to get your feedback and comments about my blogs for selfimprovement….

 

 

3# Indonesia Appreciating Her 10000+ years Old Rich Heritage

Being in Bali(Indonesia) in mid October 2014, I have realised that Indonesia is more secular, culturally and socially tolerant than Indian subcontinetal countries.

The Arjun, Karna, Krishna and other Mahabharata  and Ramayana incidents’ statues and paintings at/on major roundabouts/circles of the roads,public places, government offices, some of the old currancy notes and all over the places.

Indonesia respect her heritage more than India(psudo secular) as a country. I am feeling more Indian in Bali (Indonesia) than India.Why can’t India as a republic country respect and feel to be proud of it’s 10,000+ year old heritage in public.

2# What is an asset management??

In the era of  efficient and effective management of every system available in today’s world, the asset management is the new concept emerging from the foundation of  the “maintenance” term which has been used for last few centuries.

An asset can be defined as an entity which may or may not have life cycle including planning, creation/acquisition and disposal/decommission.

An asset can be tangible or intangible e.g. car ,infrastructure or body,mind or intellectuality.

An asset management is an art of managing an asset such a way in effective and efficient way that generates user satisfaction, minimal life cycle cost and functional delivery at its best for which the asset has been created for.

For an example , if you manage your car which provides you best outcome by minimal maintenance cost and maximum usage ,you are doing good asset management where you may have taken some decisions on replacement over repairs for longer term benefits out of the replacement.

An asset management is an evolving process for the owners always aims towards the self-improvement.

I will start a complete series on the asset management.Keep reading if you are interested.

If you like my posts please give me feedback to further self improvement….

 

 

1# My First Blog

Readers

I have been thinking to reach out to the general readers to express my thoughts since my childhood and seriously from October 2012 when I tried to get my some of the articles written in my mother tongue-Gujarati published via prominent newspaper of Gujarat state of India, the editor didn’t reply at all. I believe my writing possibly was just amateur so since then I have been thinking to find a right platform where I don’t have to deal with so-called editors to tell me what to write and what not to.

Finally  I am starting my blog in Gujarati new year started on 24 October 2014 (Kartik Shukla Paksh Day One, Vikram Samvant 2071).

I will come back with more thoughts and questions….

Have a lovely year ahead…….

0# Dipawali Wishes….

On the day of Dipawali….I wish disadvantaged people get their necessities and on the otherside advantaged may become wise and generous towards society.

Dipawali is celebrated in the memory of triumph of good over evil, light over darkness,truth over untruth and love over hate.

May this Dipawali bring us good life, light of wisdom, truth of absolute reality and love towards every creature of the universe.

HAPPY DIPAWALI AND NEW YEAR TO WHOLE UNIVERSE.